Changelog
Everything new at Usetix. Product updates, shipped in the open.
-
Guest list and flexible checkout fees
Add complimentary named guests without a fake 0€ checkout — they take real inventory and show up at the door by name. Choose whether you absorb the Usetix fee or pass it to buyers, then add your own extra fee if you want one.
- Named guest-list parties for GA and seated events, with door search and walk-ins
- Absorb the Usetix fee or pass it to buyers; add a fixed fee, a percentage, or both
- Account defaults with per-event overrides; dashboard, AI, MCP, and Admin API
-
Usetix Credit: one balance for more services
Usetix Credit creates one reusable balance for paid services inside Usetix. It starts by covering platform fees on PayPal sales and lays the groundwork for future services such as Instagram advertising and newsletter sendouts.
- One pay-as-you-go balance designed for multiple Usetix services
- Manual or automatic top-ups with a clear, auditable usage history
- PayPal platform fees are the first use; more value-added services can follow
-
Optional event end times
Show only an event's start when the end time is not useful to guests. Usetix keeps an internal end time for scanners, calendars, and event status while hiding it in the shop and ticket embed.
- Leave the end time empty when creating an event to show only its start
- Show or hide the end time later from the event settings
- Use the same control through AI, MCP, and the authenticated Admin API
-
Separate doors time
Set when guests may enter separately from the event start. Usetix shows both times in the shop and on tickets, so arrival and showtime stay clear.
- Optional doors time in event settings
- Shown in the shop, ticket PDFs, and wallet passes
- Available through the AI assistant, MCP, and event APIs
-
Unlisted events
Keep a published event out of public shop overviews while its direct link and checkout stay live. Ideal for invitations, private presales, and partner campaigns.
- List or unlist an event from its settings
- Direct event links and checkout keep working
- The same control is available through AI, MCP, and the authenticated Admin API
-
Shop Analytics
See what actually sells tickets: revenue, conversion, first-touch sources, a funnel, devices, top events, CSV export, AI reports, and Live View with active sessions on a globe. Consent-based, built for organizers.
- KPIs with period-over-period change and sparklines
- Conversion funnel and first-touch traffic sources
- Live View for sale nights and drops
-
Seating plans
Guests pick their own seat. Build the hall once on a map (rows, tables, zones, standing, wheelchair places), then sell reserved seating without the spreadsheet chaos.
- Visual seating editor with zones and seat types
- Sold stays sold through to the door
- Guests choose seats online at checkout
-
Usetix Scanner on the App Store
A dedicated iPhone and iPad app for door teams: pair scanner access, preload event data, scan QR codes fast, and sync after connection drops.
- Fast QR check-in with clear ticket status
- Event data on-device before doors open
- Offline redemptions sync when the network returns
-
Ticket embeds
Drop a compact ticket box on your own event website. Buyers pick tickets there, then continue through hosted Usetix checkout for payment, invoices, delivery, and check-in.
- Embeddable ticket box for your site
- Hosted checkout still handles payment and tickets
-
MCP server, stronger offline scanner & everyday polish
A hosted MCP server for external AI clients, a much stronger offline scanner, real XLSX exports, human-readable ticket codes, better German options, and a long list of admin quality-of-life fixes.
- Hosted MCP for Claude, Cursor, and other AI tools
- Offline scanner reliability upgrades
- XLSX exports and clearer ticket codes
-
Scheduled tickets
Give any ticket an availability window. Early bird closes and general admission opens on the same instant. No manual toggle at midnight.
- Optional start and end times per ticket
- Automatic show/hide in the shop
-
Promo codes
Percentage or fixed discounts buyers apply at checkout. Cap totals, scope to events, and share with `?promo=` links for newsletters and influencer tracking.
- Percentage or fixed amount codes
- Total and per-customer caps
- Shareable promo links
-
Ka-ching: hear every sale
Paid orders play a short ka-ching and slide a toast into your dashboard. On by default; toggle in Settings → General.
- Sound + toast on paid orders
- Easy to turn off if you prefer quiet
-
Public events feed
Published events as JSON on your shop URL (no auth, CORS-enabled, cacheable). Embed your lineup on a band site, festival hub, or venue page.
- Unauthenticated JSON feed of published events
- Built for custom sites and integrations
-
Usetix API
Programmatic access to events, tickets, orders, customers, venues, and performers. Account-scoped bearer tokens, clean URLs, full read and write.
- Bearer tokens scoped to your account
- Read and write core resources
- Docs and reference live under /docs/api
-
Color-coded tickets
Every ticket gets a color on the scanner result, PDF, and admin lists, so door staff recognize tiers without reading tiny labels in a packed queue.
- Colors on scanner, PDF, and admin
- Faster door decisions under pressure
-
Multi-currency & smarter VAT
Operate in EUR, USD, GBP, CHF, or CAD from your Stripe Connect default currency. Customer-invoice VAT got per-country defaults and per-event overrides.
- Currency follows your Stripe Connect account
- Per-country VAT defaults and event overrides
-
Partial refunds & PayPal sync
Refund any partial amount on Stripe or PayPal in two clicks. Wire a PayPal webhook and refunds or disputes made in PayPal flow back into Usetix automatically.
- Partial refunds on Stripe and PayPal
- PayPal-side refunds sync to order status, stock, and invoices
-
Purchase limits
Set a max per order and per customer on any ticket, so one buyer can’t drain a hidden discount pool before everyone else gets a chance.
- Per-order and per-customer caps
- Ideal for community and early-access links
-
Custom checkout fields
Ask anything at checkout (dietary needs, attendee names, t-shirt sizes), per order or per attendee. Answers land in the dashboard, CSV exports, and webhooks.
- Per order or per attendee questions
- Answers in admin, exports, and webhooks
-
Passwordless sign-in & rebuilt shop
Magic links and passkeys for sign-in, a completely rebuilt ticket shop, event pages with live countdowns, drag-and-drop ticket sorting, and dozens of polish improvements.
- Magic links and passkeys
- Rebuilt shop and event pages
- Drag-and-drop ticket ordering
-
Webhooks
Real-time notifications when orders complete, refund, or cancel, and when events publish or unpublish. Connect CRM, accounting, or any endpoint that accepts webhooks.
- Order and event lifecycle events
- Wire Usetix into your own stack
-
Ticket drops, exclusive access & lineups
Schedule drops with countdown pages, share secret links for early bird and VIP, and showcase performer lineups. Manageable from chat too.
- Scheduled ticket drops with countdown pages
- Secret links for exclusive access
- Performer lineups on event pages
-
AI Agent runs your back office
Two days after launch, the AI Agent can create events, manage tickets, set up venues, handle legal pages, and report on sales. All from chat.
- Create and manage events from chat
- Tickets, venues, legal pages, sales reports
-
Usetix AI Agent
A built-in AI assistant in the admin. Ask questions, get answers, and manage your events from a simple chat interface.
- Chat interface inside the dashboard
- Answers grounded in your account
-
Voucherkit is now Usetix
New name, new domain, same platform, same team, same mission. We’re still the ticketing product you already use, just under a clearer brand.
- Rebrand to Usetix
- usetix.io goes live
-
Redesigned shop, Wallet notifications & backups
Over 100 improvements in three weeks: a redesigned shop experience, Apple Wallet push notifications, smarter checkout, purchase recovery, and automated database backups.
- Completely redesigned shop experience
- Apple Wallet push notifications
- Automated backups
-
Universal search, dashboard & dark mode
Cmd/Ctrl+K search across orders, customers, and events; a redesigned dashboard; system-aware dark mode; smoother checkout; and a clearer settings area.
- Instant account-wide search
- Redesigned dashboard and settings
- Light and dark color schemes
-
PayPal payments
PayPal as a payment option, based on customer feedback. More ways to pay means more ticket sales for your events.
- PayPal checkout for ticket buyers
- Alongside existing card payments
-
Usetix launches
Simple, powerful event ticketing for organizers of all sizes. Sell tickets, manage events, and get attendees through the door.
- Ticket shop and admin for organizers
- Payments, tickets, and door check-in