Changelog
Everything new at Usetix. Product updates, shipped in the open.
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Personal webhooks and analytics for co-organizers
Co-organizers can connect their own systems and follow sales and traffic across their assigned events.
- Manage personal webhooks in the dashboard or Admin API; deliveries follow current event assignments
- Historical reports and Live View cover all assigned events together or one selected event
- Mixed orders expose only the assigned events’ tickets and revenue; personal API tokens keep the same access limits
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Correct customer interactions
Edit manually logged calls, emails and notes, or delete accidental entries from the customer history.
- Correct the note, contact type and time; edited entries are marked in the timeline
- Delete accidental or duplicate entries after confirmation; automatic message delivery records remain protected
- Available in the dashboard, AI assistant, MCP, Admin API and CLI
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External co-organizers, one shared shop
Invite external organizers to selected events using your venue’s existing shop and payment setup.
- Invite from an event’s ⋯ menu or the existing team settings; choose which events each co-organizer can access
- Use the shared event editor for galleries, tickets, guest lists, publication, and visibility
- Co-organizers can use the AI assistant, MCP, API, and CLI with access limited to their assigned events
- Venue owners and managers can manage invitations and assignments through the same tools; CLI v0.4.0 includes team commands
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Menu details and your own event page order
Explain menu choices at checkout, set answer rules independently, and arrange the sections of your event page.
- Required answers, completion after purchase, and the editing deadline are independent: require a menu choice at checkout and still allow changes until the deadline
- Write your own information popup beside a checkout question; line breaks and blank lines keep menu descriptions readable
- Drag event page sections into place, for example moving the gallery below the description; the order saves immediately and carries over when duplicating an event
- Manage question details, answer rules, and section order through the AI assistant, MCP, or Admin API too
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Customer order links and complete overviews
Find and share the buyer’s order page more easily, and see all records unless you explicitly choose a period.
- Copy the customer order link directly from the admin order page; purchase confirmation emails include it too
- Order and attendee exports, AI/MCP order lookups, the Admin API, and order webhooks include the same customer link
- Period filters default to all time and no longer carry a previous page’s selection into another overview; the API uses the same default
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More reliable QR codes in PDFs
Ticket and voucher PDFs now render QR codes at their intended size with enough clear space around them.
- Fixed clipped QR codes on ticket PDFs and voucher PDFs
- Adjusted the ticket tear-off layout so the QR code fits correctly alongside sponsor artwork
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Clearer AI results and more reliable integrations
Integrations can distinguish failed actions from successful results more reliably, and interrupted event deliveries can recover automatically.
- Invalid input and ambiguous lookups are returned as explicit AI/MCP tool errors; previews awaiting confirmation remain valid results
- Webhook delivery recovers interrupted attempts and prevents concurrent workers from sending the same active attempt twice
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Clearer event management
Find sales, orders, guests, and open answers through a consistent event navigation, with focused pages for editing your event.
- Separate editing pages for event details, the shop page, and attendee information
- Consistent primary actions and menus across the dashboard and event administration
- Hidden tickets now carry a visible badge directly in the admin ticket list
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More reliable checkout and Meta connections
Payment retries preserve the existing purchase more reliably, and several connection and publishing issues in the Meta beta are fixed.
- Stripe, PayPal, and seated checkout retries retain pending orders and reservations when a payment response is delayed or lost
- Confirmation emails recover after temporary queue failures without undoing completed purchases
- Promo code usage limits are enforced even when several buyers check out at the same time
- Fixed completing a Meta connection with Instagram accounts and resuming Instagram processing without repeating an already published Facebook post
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Post-purchase event messages
Add an event-specific note for ticket holders and show it on completed order pages, confirmation emails, and guest-list deliveries.
- Write and format the message in the event editor, AI assistant, Admin API, or CLI
- Combined orders keep each message with its event so buyers always know what applies where
- Later edits appear immediately on existing order pages; emails keep the version sent at delivery time
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Post-purchase answers and customer follow-ups
Let group buyers complete required order- or attendee-level details after payment, set per-question deadlines, and follow up from an event worklist with a factual CRM interaction history.
- Required questions can stay non-blocking at checkout and be completed from the existing buyer order page, with no guest accounts or attendee links
- Open-answers worklist grouped by buyer, including missing people and fields, contact state, deadlines, and locked answers; cancelled admissions stay out
- Read open answers and customer history, and log interactions through the AI assistant, MCP, or Admin API
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Account-wide gift vouchers
Sell fixed, flexible, or promotional bonus vouchers in your shop, deliver branded PDFs and Apple Wallet passes, and accept partial balances across events with Stripe or PayPal for any remainder.
- Pay 50, get 75 promotions with paid amount and bonus credit reported separately
- Immediate, scheduled, or self-managed delivery with PDF, private link, and Apple Wallet
- Partial and combined redemption, immutable ledger, refunds, imports, API, MCP, CLI, and webhooks
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Meta advertising
Create and manage paid Meta campaigns for an event directly in Usetix, with spend previews and explicit approval before anything goes live. This limited beta is enabled only for selected accounts.
- Propose and adjust campaign copy, audience, schedule, and budget before approval
- Pause, resume, and refresh campaigns while tracking status and current spend
- Available through the dashboard, AI assistant, MCP, and Admin API for enabled accounts
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Marketing tracking, embeds, and shareable analytics
Connect your own Google, Meta, and TikTok tracking after explicit Marketing consent, embed the complete upcoming event directory, show sponsor artwork in the shop, and give partners expiring read-only analytics links or PDFs.
- Consent-gated GA4, Google Ads, standalone Meta Pixel, and TikTok Pixel with ecommerce events
- One iframe for every published, listed, upcoming event, plus sponsor banners and logos on event pages
- Expiring and revocable analytics reports for partners through the dashboard, AI/MCP, Admin API, and CLI
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Usetix CLI
Manage events and orders from the terminal with the open-source Usetix CLI. Get readable tables for daily work, stable output for scripts and coding agents, and direct access to every existing Admin API endpoint.
- Install with Homebrew, Go, or a prebuilt binary for macOS, Linux, and Windows
- Typed event and order commands with secure token storage, profiles, and explicit confirmation for destructive actions
- Cursor pagination, stable JSON modes, and usetix api for the complete Admin API
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Guest list and flexible checkout fees
Add complimentary named guests without a fake 0€ checkout — they take real inventory and show up at the door by name. Choose whether you absorb the Usetix fee or pass it to buyers, then add your own extra fee if you want one.
- Named guest-list parties for GA and seated events, with door search and walk-ins
- Absorb the Usetix fee or pass it to buyers; add a fixed fee, a percentage, or both
- Account defaults with per-event overrides; dashboard, AI, MCP, and Admin API
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Usetix Credit: one balance for more services
Usetix Credit creates one reusable balance for paid services inside Usetix. It starts by covering platform fees on PayPal sales and lays the groundwork for future services such as Instagram advertising and newsletter sendouts.
- One pay-as-you-go balance designed for multiple Usetix services
- Manual or automatic top-ups with a clear, auditable usage history
- PayPal platform fees are the first use; more value-added services can follow
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Optional event end times
Show only an event's start when the end time is not useful to guests. Usetix keeps an internal end time for scanners, calendars, and event status while hiding it in the shop and ticket embed.
- Leave the end time empty when creating an event to show only its start
- Show or hide the end time later from the event settings
- Use the same control through AI, MCP, and the authenticated Admin API
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Separate doors time
Set when guests may enter separately from the event start. Usetix shows both times in the shop and on tickets, so arrival and showtime stay clear.
- Optional doors time in event settings
- Shown in the shop, ticket PDFs, and wallet passes
- Available through the AI assistant, MCP, and event APIs
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Unlisted events
Keep a published event out of public shop overviews while its direct link and checkout stay live. Ideal for invitations, private presales, and partner campaigns.
- List or unlist an event from its settings
- Direct event links and checkout keep working
- The same control is available through AI, MCP, and the authenticated Admin API
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Shop Analytics
See what actually sells tickets: revenue, conversion, first-touch sources, a funnel, devices, top events, CSV export, AI reports, and Live View with active sessions on a globe. Consent-based, built for organizers.
- KPIs with period-over-period change and sparklines
- Conversion funnel and first-touch traffic sources
- Live View for sale nights and drops
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Seating plans
Guests pick their own seat. Build the hall once on a map (rows, tables, zones, standing, wheelchair places), then sell reserved seating without the spreadsheet chaos.
- Visual seating editor with zones and seat types
- Sold stays sold through to the door
- Guests choose seats online at checkout
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Usetix Scanner on the App Store
A dedicated iPhone and iPad app for door teams: pair scanner access, preload event data, scan QR codes fast, and sync after connection drops.
- Fast QR check-in with clear ticket status
- Event data on-device before doors open
- Offline redemptions sync when the network returns
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Ticket embeds
Drop a compact ticket box on your own event website. Buyers pick tickets there, then continue through hosted Usetix checkout for payment, invoices, delivery, and check-in.
- Embeddable ticket box for your site
- Hosted checkout still handles payment and tickets
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MCP server, stronger offline scanner & everyday polish
A hosted MCP server for external AI clients, a much stronger offline scanner, real XLSX exports, human-readable ticket codes, better German options, and a long list of admin quality-of-life fixes.
- Hosted MCP for Claude, Cursor, and other AI tools
- Offline scanner reliability upgrades
- XLSX exports and clearer ticket codes
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Scheduled tickets
Give any ticket an availability window. Early bird closes and general admission opens on the same instant. No manual toggle at midnight.
- Optional start and end times per ticket
- Automatic show/hide in the shop
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Promo codes
Percentage or fixed discounts buyers apply at checkout. Cap totals, scope to events, and share with `?promo=` links for newsletters and influencer tracking.
- Percentage or fixed amount codes
- Total and per-customer caps
- Shareable promo links
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Ka-ching: hear every sale
Paid orders play a short ka-ching and slide a toast into your dashboard. On by default; toggle in Settings → General.
- Sound + toast on paid orders
- Easy to turn off if you prefer quiet
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Public events feed
Published events as JSON on your shop URL (no auth, CORS-enabled, cacheable). Embed your lineup on a band site, festival hub, or venue page.
- Unauthenticated JSON feed of published events
- Built for custom sites and integrations
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Usetix API
Programmatic access to events, tickets, orders, customers, venues, and performers. Account-scoped bearer tokens, clean URLs, full read and write.
- Bearer tokens scoped to your account
- Read and write core resources
- Docs and reference live under /docs/api
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Color-coded tickets
Every ticket gets a color on the scanner result, PDF, and admin lists, so door staff recognize tiers without reading tiny labels in a packed queue.
- Colors on scanner, PDF, and admin
- Faster door decisions under pressure
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Multi-currency & smarter VAT
Operate in EUR, USD, GBP, CHF, or CAD from your Stripe Connect default currency. Customer-invoice VAT got per-country defaults and per-event overrides.
- Currency follows your Stripe Connect account
- Per-country VAT defaults and event overrides
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Partial refunds & PayPal sync
Refund any partial amount on Stripe or PayPal in two clicks. Wire a PayPal webhook and refunds or disputes made in PayPal flow back into Usetix automatically.
- Partial refunds on Stripe and PayPal
- PayPal-side refunds sync to order status, stock, and invoices
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Purchase limits
Set a max per order and per customer on any ticket, so one buyer can’t drain a hidden discount pool before everyone else gets a chance.
- Per-order and per-customer caps
- Ideal for community and early-access links
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Custom checkout fields
Ask anything at checkout (dietary needs, attendee names, t-shirt sizes), per order or per attendee. Answers land in the dashboard, CSV exports, and webhooks.
- Per order or per attendee questions
- Answers in admin, exports, and webhooks
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Passwordless sign-in & rebuilt shop
Magic links and passkeys for sign-in, a completely rebuilt ticket shop, event pages with live countdowns, drag-and-drop ticket sorting, and dozens of polish improvements.
- Magic links and passkeys
- Rebuilt shop and event pages
- Drag-and-drop ticket ordering
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Webhooks
Real-time notifications when orders complete, refund, or cancel, and when events publish or unpublish. Connect CRM, accounting, or any endpoint that accepts webhooks.
- Order and event lifecycle events
- Wire Usetix into your own stack
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Ticket drops, exclusive access & lineups
Schedule drops with countdown pages, share secret links for early bird and VIP, and showcase performer lineups. Manageable from chat too.
- Scheduled ticket drops with countdown pages
- Secret links for exclusive access
- Performer lineups on event pages
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AI Agent runs your back office
Two days after launch, the AI Agent can create events, manage tickets, set up venues, handle legal pages, and report on sales. All from chat.
- Create and manage events from chat
- Tickets, venues, legal pages, sales reports
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Usetix AI Agent
A built-in AI assistant in the admin. Ask questions, get answers, and manage your events from a simple chat interface.
- Chat interface inside the dashboard
- Answers grounded in your account
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Voucherkit is now Usetix
New name, new domain, same platform, same team, same mission. We’re still the ticketing product you already use, just under a clearer brand.
- Rebrand to Usetix
- usetix.io goes live
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Redesigned shop, Wallet notifications & backups
Over 100 improvements in three weeks: a redesigned shop experience, Apple Wallet push notifications, smarter checkout, purchase recovery, and automated database backups.
- Completely redesigned shop experience
- Apple Wallet push notifications
- Automated backups
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Universal search, dashboard & dark mode
Cmd/Ctrl+K search across orders, customers, and events; a redesigned dashboard; system-aware dark mode; smoother checkout; and a clearer settings area.
- Instant account-wide search
- Redesigned dashboard and settings
- Light and dark color schemes
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PayPal payments
PayPal as a payment option, based on customer feedback. More ways to pay means more ticket sales for your events.
- PayPal checkout for ticket buyers
- Alongside existing card payments
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Usetix launches
Simple, powerful event ticketing for organizers of all sizes. Sell tickets, manage events, and get attendees through the door.
- Ticket shop and admin for organizers
- Payments, tickets, and door check-in