Guides

Set up your Usetix account, create an event, preview the shop, and start selling tickets.

Share your Usetix shop, embed tickets, use promo codes, and see which campaigns drive sales.

Prepare scanners, guest lists, staff access, and a fallback before doors open.

Choose the built-in assistant, MCP, the CLI, n8n, Make, Zapier, the Admin API, or webhooks for recurring event work.

Choose a theme, an accent color and fonts for your shop in the look studio with a live preview, and give single events a look of their own.

Set up venue lounges, review requests and pay confirmation fees through Usetix Credit.

Plan event work together with a live Kanban board, assignments, due dates, private files and comments.

Invite promoters, assign promo codes and let each promoter follow their own ticket sales and revenue.

See when guests check in, review arrival peaks and use past events to plan your door team.

Invite external organizers to selected events and manage their access to tickets, participants, analytics and integrations.

Set a total seat cap across all ticket types, for venues with physical limits like hotel rooms or fire-code capacities.

Cap how many of a ticket a single buyer can purchase, both per order and across orders by the same email.

Each ticket type carries a color that surfaces on the scanner result, on PDFs, and in admin lists, so door staff and organizers recognize tiers at a glance.

Collect answers at checkout or after purchase, set deadlines, and follow up on missing order or attendee details.

How to refund an order in Usetix, full or partial, and how to sync refunds you make in your Stripe or PayPal dashboard back into Usetix.

Usetix Credit for PayPal platform fees, event emails and lounge bookings, with top-ups, reservations and usage reports.

Usetix supports EUR, USD, GBP, CHF, and CAD. Your account's currency comes from your connected Stripe account; once orders exist, it's locked.

How Usetix calculates VAT on the invoices your account issues to ticket buyers, per-event override, account default, country fallback.

Track where buyers come from by tagging the URLs you share. Usetix captures UTM parameters and a free-form ref code on each booking, no cookie banner required.

Connect Google Analytics, Google Ads, Meta Pixel, and TikTok Pixel to your Usetix shop with explicit marketing consent.

Embed one event's ticket box or your complete upcoming event lineup on your own website.

Create expiring, revocable analytics links and PDFs for partners, sponsors, artists, and clients.

Paid orders play a sound and show a toast. On by default.

Discount codes buyers apply at checkout, flat percentage or fixed amount, optional event scope, total cap, and per-customer cap. Shareable via ?promo= link.

Sell, issue, import, redeem, refund, and audit account-wide gift vouchers with partial balances and mixed payments.

Add complimentary named guests without checkout. They consume real inventory, show up at the door by name, and work for general admission and seated events.

Give a ticket an availability window, an optional start and end time, and it shows and hides itself in your shop automatically. Ideal for early-bird pricing that hands off to general admission on a set date.

Install the Usetix community node and start workflows from orders, check-ins, and voucher events.

Install Usetix in Make, connect your account, and build scenarios from events, orders, check-ins, and vouchers.

Add Usetix to Zapier, connect an account, and automate event, order, guest-list, and voucher workflows.

Install the Usetix command-line client, sign in securely, manage tasks, events and orders, handle pagination, and automate the complete Admin API.

Connect ChatGPT, Claude, or another MCP client to Usetix with OAuth-secured organizer tools.

Subscribe to events in your Usetix account and receive signed HTTP callbacks in real time.