Docs

Everything you need to get the most out of Usetix, whether you’re running your first event or integrating Usetix with your own systems.

Guides

• Event capacity — Cap total seats across all ticket types. For venues with fixed seat counts, hotel-room packages, or any shared ceiling across tiers.
• Purchase limits — Cap how many of a ticket a single buyer can purchase, per order or across orders. For discount drops, anti-scalping, or family-friendly chaperone rules.
• Color-coded tickets — Each ticket type carries a color that surfaces on the scanner result, on PDFs, and in admin lists. For fast tier recognition at the door.
• Custom checkout questions — Collect extra information from buyers at checkout: dietary preferences, attendee names, t-shirt sizes. Per-order or per-attendee, with CSV export and webhook support.
• Refunds — Issue full or partial refunds from the admin or via the AI assistant, and sync PayPal-side refunds back to Usetix automatically.
• Multi-currency — Operate in EUR, USD, GBP, CHF, or CAD. Currency comes from your connected Stripe account and locks once orders exist.
• Customer-invoice VAT — Per-country defaults with per-event overrides. For cases like Swiss cultural-events exemption alongside standard-rated events at the same venue.

More organizer guides — publishing events, understanding payouts, scanner setup — are coming soon. In the meantime, the in-app assistant can walk you through most tasks, and support is always a email away.

Integrations

• API — Read events, tickets, orders, and customers via authenticated JSON requests. Versionless URLs, account-scoped bearer tokens.
• Public events feed — Fetch your published events as JSON without authentication. CORS-enabled and cacheable, for embedding your event lineup on your own site or a partner’s.
• Webhooks — Subscribe to events in your account (paid orders, refunds, event go-live) and receive signed HTTP callbacks in real time.

No-code integrations (Zapier, Make) are on the roadmap.