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Everything you need to get the most out of Usetix, whether you’re running your first event or integrating Usetix with your own systems.

Start here

  1. Publish your first event — finish the account setup, create an event draft, preview the shop, and go live.
  2. Get your first ticket sales — share the right link, embed tickets, use promo codes, and measure campaigns.
  3. Run a smooth event day — prepare scanners, guest lists, staff access, and a fallback before doors.
  4. Automate Usetix — choose between the built-in assistant, MCP, the CLI, the Admin API, and webhooks.

Guides

  • Promoters, Invite promoters, assign codes and follow their sales.
  • Admission & arrivals, See when guests check in, review arrival peaks and use past events to plan your door team.
  • External co-organizers, Invite guest organizers to selected events, manage their access, and share your shop with personal analytics and integrations.
  • Event capacity, Cap total seats across all ticket types. For venues with fixed seat counts, hotel-room packages, or any shared ceiling across tiers.
  • Purchase limits, Cap how many of a ticket a single buyer can purchase, per order or across orders. For discount drops, anti-scalping, or family-friendly chaperone rules.
  • Color-coded tickets, Each ticket type carries a color that surfaces on the scanner result, on PDFs, and in admin lists. For fast tier recognition at the door.
  • Custom checkout questions, Collect extra information from buyers at checkout: dietary preferences, attendee names, t-shirt sizes. Per-order or per-attendee, with CSV export and webhook support.
  • Refunds, Issue full or partial refunds from the admin or via the AI assistant, and sync PayPal-side refunds back to Usetix automatically.
  • Usetix Credit, Use one prepaid balance for Usetix services. The first available use covers platform fees on PayPal sales, with manual or automatic top-ups and a complete usage history.
  • Multi-currency, Operate in EUR, USD, GBP, CHF, or CAD. Currency comes from your connected Stripe account and locks once orders exist.
  • Customer-invoice VAT, Per-country defaults with per-event overrides. For cases like Swiss cultural-events exemption alongside standard-rated events at the same venue.
  • UTM tracking, Tag your campaign URLs with utm_* and ref parameters; Usetix captures them on each booking and surfaces them in the admin and webhook payload. No cookie banner required.
  • External marketing tracking, Connect GA4, Google Ads, Meta Pixel, and TikTok Pixel. Tags and ecommerce events load only after explicit Marketing consent.
  • Ticket and event-directory embeds, Place either one event’s ticket box or your full upcoming event lineup on your own website.
  • Analytics sharing, Create read-only report links and PDFs for partners, sponsors, artists, and clients, with fixed scope, expiry, and instant revocation.
  • Promo codes, Discount codes buyers apply at checkout: percentage or fixed amount, optional event scope, total cap, per-customer cap. Shareable via ?promo= link or typed in the checkout field.
  • Gift vouchers, Sell fixed, flexible, or promotional bonus value, deliver branded PDFs and Wallet passes, combine multiple vouchers with Stripe or PayPal, and keep an immutable balance ledger.
  • Guest list, Complimentary guests, signup links with immediate tickets or organizer approval, real inventory and door search. API, AI and MCP support the workflow; the CLI has dedicated signup and review commands.
  • Scheduled tickets, Give a ticket an availability window, an optional start and end time, so it shows and hides itself in your shop. For early-bird pricing that hands off to general admission on a date.

More organizer guides, including a detailed payouts guide, are coming soon. In the meantime, the in-app assistant can walk you through most tasks, and support is always an email away.

Integrations

  • CLI, Manage events and orders from the terminal, automate with stable JSON, or call every existing Admin API endpoint directly. Open-source Go client for macOS, Linux, and Windows.
  • API, Create and manage events, tickets, venues, performers, promo codes, gift vouchers, guest lists, shop settings, and analytics settings, or read orders, customers, and privacy-aware reports through authenticated JSON requests. Versionless URLs, account-scoped bearer tokens.
  • MCP, Connect ChatGPT, Claude, or another MCP client to Usetix with OAuth-secured organizer tools for complete event management, including publishing and public listing controls, tickets, guest lists, analytics, sales, orders, customers, promo codes, and account setup.
  • Public events feed, Fetch your published, publicly listed events as JSON without authentication. CORS-enabled and cacheable, for embedding your event lineup on your own site or a partner’s.
  • Webhooks, Subscribe to paid orders, refunds, ticket redemptions, gift-voucher changes, and event publication, then receive signed HTTP callbacks in real time.

No-code integrations (Zapier, Make) are on the roadmap.