MCP

Usetix includes a hosted Model Context Protocol (MCP) server, so external AI clients can work with your Usetix account through the same organizer tools as the built-in assistant.

Use it when you want ChatGPT, Claude, or another MCP-compatible client to look up event data, help with ticket setup, summarize sales, manage promo codes, or prepare common admin changes from outside the Usetix dashboard.

Setup

You manage MCP connections in your Usetix dashboard under Settings → AI Connectors.

1. Open Settings → AI Connectors.

2. Copy the MCP server URL. For production accounts, the hosted endpoint is:

   https://app.usetix.io/mcp
   

3. Create a custom MCP connector in ChatGPT, Claude, or another MCP client.
4. Paste the MCP server URL.
5. Sign in to Usetix, choose the account to connect, and approve access.

Active connections appear under Settings → AI Connectors and can be revoked at any time.

Authentication

MCP connections use OAuth. External clients do not need a manually created API token.

URL	Purpose
https://app.usetix.io/mcp	JSON-RPC MCP server endpoint.
https://app.usetix.io/.well-known/oauth-protected-resource	Protected resource metadata for MCP clients.
https://app.usetix.io/.well-known/oauth-authorization-server	OAuth authorization server metadata.

The OAuth flow uses authorization-code grants with PKCE. Access is account-scoped: a connection approved for one Usetix account only sees that account.

Scopes

Usetix exposes two MCP scopes:

Scope	Access
usetix:read	Read account data, list events, look up orders and customers, summarize sales, and inspect setup status.
usetix:write	Make changes through organizer tools, such as creating or updating events, tickets, venues, performers, promo codes, shop FAQs, legal pages, and account settings.

Read-only tool calls work with usetix:read. Tool calls that change data require usetix:write.

Available tools

The MCP server exposes the same task-oriented tools used by the Usetix assistant, including tools for:

• creating, updating, duplicating, publishing, and listing events
• managing ticket types, custom checkout questions, event FAQs, and private event downloads
• managing venues, performers, event lineups, promo codes, and shop FAQs
• updating account settings and legal pages
• checking setup status
• looking up orders and customers
• producing sales summaries and revenue reports
• preparing refunds

File attachments from external AI clients are not available through MCP yet. Private event downloads can currently be listed or removed.

Safety

Connections can be revoked from Settings → AI Connectors. After revocation, the external AI client must sign in again before it can use Usetix tools.

The MCP server also gives clients account instructions that tell them to ask before destructive or high-impact actions such as publishing, unpublishing, archiving, deleting, preparing refunds, or broad account-setting changes.

Need help connecting a client? Contact support.