Scheduled tickets
Every ticket can carry an availability window — an optional Available from and Available until. Outside that window the ticket simply isn’t shown in your shop, and it can’t be bought. No manual hide/unhide, no calendar reminder to flip it at midnight.
The two fields
| Field | What it does |
|---|---|
| Available from | The ticket goes on sale at this moment. Leave blank to make it available immediately. |
| Available until | The ticket leaves sale at this moment. Leave blank for no end. |
Set one, both, or neither. A ticket with no window behaves exactly as before — always available.
Early bird → general admission, automatically
The headline use case. Create two tickets:
- Early Bird — priced lower, Available until June 15, 00:00
- General Admission — full price, Available from June 15, 00:00
Before June 15 your shop shows only Early Bird. The instant the clock passes the cutoff, Early Bird disappears and General Admission takes over — no overlap, no button to press. Because both share the same instant, the handoff is clean to the second.
When to use it
- Early-bird / phased pricing — a cheaper tier that closes on a date, then the regular tier opens.
- Last-minute tickets — a tier that only appears in the final 48 hours.
- Timed reveals — a ticket that goes live at a precise announcement time.
It works for both standard and group tickets.
How to set it
In the ticket form (admin dashboard → your event → tickets), fill in Available from and/or Available until. Times are read in your event’s venue timezone — the same as the event’s own dates — so “June 15, 00:00” means midnight where your event happens.
The in-app AI assistant can do it too: “Make the Early Bird ticket available until June 15, and General Admission from June 15.”
Good to know
- Times are compared as exact instants, so the switch fires precisely — no polling delay.
- The window is enforced on the server, not just hidden in the UI: a ticket outside its window can’t be purchased even from a stale page.
- It pairs naturally with promo codes — the window controls when a ticket sells, a promo code controls the price.